Understand the PH96 Platform Terms Before You Play

1. General Platform Terms

This online sports and iGaming platform is intended only for eligible adults. To register, access games, or use account services, you must meet all of the following requirements:

• You must be at least 21 years old and meet the legal gaming age in the jurisdiction where you live or access the services.
• You must be legally permitted to use online sports and gaming services under the laws that apply to you.
• You must submit accurate, current, and complete details during registration and update them when required.
• You are responsible for protecting your username, login password, fund password, and other confidential account information.
• You may create and operate only one personal account. Account sharing and duplicate registrations are not allowed.

The platform may restrict, suspend, or close an account when these terms are breached, verification is incomplete, suspicious activity is detected, or action is required by law. Any decision will be subject to account review and applicable policies.

2. Account Registration and Verification

You must provide genuine personal information when opening an account. Identity or payment verification may be requested to protect account security and meet operational requirements. A withdrawal may remain under review until the necessary checks and any applicable bonus turnover conditions have been completed.

• Your legal name, date of birth, residential details, mobile number, and other contact information must be truthful and consistent with your verification records.
• You may be asked to provide information of identity, information of address, payment ownership records, or other reasonable documents for account verification.
• You must not register under another person's identity or submit altered, misleading, incomplete, or fabricated information.
• Opening multiple accounts is prohibited. Related accounts may be investigated, restricted, or closed under the applicable user policies.

3. Deposits and Withdrawals

Available deposit and withdrawal channels may vary by account status and current availability. Members should confirm the supported options, PHP (₱) limits, processing status, and any verification requirements in the Member Centre before submitting a transaction.

• Use only a verified payment method registered in your own name. A name or payment-detail mismatch may trigger additional checks or processing delays.
• Minimum and maximum transaction limits may be applied or updated according to the selected payment channel, account status, and current platform rules.
• Identity, payment ownership, and account information may need to be verified before a withdrawal request can be completed.
• Funds connected to a bonus cannot be withdrawn until the stated turnover and eligibility conditions for that promotion have been satisfied.
• Transactions showing unusual, inconsistent, or potentially unauthorised activity may be reviewed and temporarily placed on hold while verification is completed.

4. Bonuses and Promotions

Promotional offers may be made available from time to time, with separate rules for eligibility, deposit amounts, valid bets, claim periods, and turnover. Bonus values and availability can change, so always check the current promotion page before joining.

• Unless the live offer states otherwise, a promotion may be limited to one claim per eligible person, account, household, device, IP address, or payment method.
• Promotions may be revised, paused, extended, or withdrawn in line with the published offer terms. Changes apply according to the effective details displayed on the current promotion page.
• Bonus abuse, collusion, false accounts, duplicate registrations, or attempts to bypass promotional limits are prohibited and may lead to cancelled rewards, account restrictions, or closure after review.
• Bonus funds cannot be withdrawn until the applicable wagering requirement has been completed.

5. Prohibited Activities

The following activities are strictly prohibited when accessing or using PH96:

• Taking part in fraud, deception, dishonest conduct, or any activity intended to mislead the platform.
• Creating, controlling, or using more than one account.
• Abusing promotions, exploiting offers, or attempting to manipulate platform systems.
• Colluding or coordinating improperly with other players.
• Using the platform for money laundering or depositing funds from unlawful sources.
• Using bots, scripts, automated software, or other tools designed to interfere with normal play.

A breach of these rules may lead to account closure, cancellation of related transactions, and forfeiture of funds where permitted by the applicable rules and regulations.

6. Limitation of Liability

PH96 takes reasonable steps to keep its services available and operating properly. However, uninterrupted or error-free access cannot be guaranteed. PH96 is not responsible for service interruptions or losses caused by:

• Technical faults, server downtime, scheduled maintenance, or other platform-related issues.
• Delays, rejection, or failures involving third-party payment processors.
• Problems with your internet connection, device, software, or local network.
• Events outside reasonable control, including unforeseen incidents or force majeure circumstances.

7. Intellectual Property

The content, branding, logos, layouts, graphics, and software used on the PH96 website and application belong to PH96 or its licensors. You must not copy, reproduce, distribute, modify, or use these materials without prior written permission, except where the law allows otherwise.

8. Changes to These Terms

PH96 may revise, amend, or update these terms from time to time. Any revision will be published on this page, together with an updated “Last Updated” date. Continuing to use PH96 after a change is posted means that you accept the revised terms. Please review this page regularly, especially before joining a promotion or using account services.

9. Dispute Resolution

If a concern or dispute arises with PH96, please contact the customer support team first so the matter can be reviewed. If it cannot be resolved through support, the issue will be handled under the rules and procedures of the relevant licensing authority. By using PH96, you agree to follow this dispute-resolution process.

10. Contact Us

For questions, complaints, or concerns about these terms, please contact PH96 through the official support channels available in your account or on the website.

• Email: Support contact details are published through the current support area on ph96app.asia. Verify the address there before sending account information.
• Online Support: Check the available support option in your account or on the official site.
• Official Channels: Use the current PH96 support or social channel listed on the platform, and never share your login password or fund password with anyone.

By accessing or using PH96, you confirm that you have read, understood, and agreed to these terms and conditions. Please remember that gaming is for adults aged 21 and above, and always play within a budget you can afford.